Claims & FAQs


If I have a claim after hours or on the weekend, what should I do?
Where should I send my payment?

Some insurers bill you directly. Please remit your payment directly to the insurer as shown on your bill, or call the number on your bill or policy, which is usually toll free.

For policies that are billed by us, make your payment out to and send to:

Brown & Brown of Garden City, Inc.
595 Stewart Avenue
Garden City, NY 11530

If you are unsure where to make your payment please call our accounting department at (516) 745-0000 or (516) 745-1111 or outside of NYS Tri State Area (800) 221-2834


We have FULL TIME positions for:

Associate Account Executives
Customer Service Representatives

Please send your resume with salary history to:

Email: Career Position Inquiry
Fax: (516) 217-1352 ATT: Administration

Sales Positions

Please send your resume with salary history to:

Email: Sales Position Inquiry
Fax: (516) 217-1352 ATT: Sales

Compensation Notice

In addition to the commissions or fees received by us for assistance with the placement, servicing, claims handling, or renewal of your insurance coverages, other parties, such as excess and surplus lines brokers, wholesale brokers, reinsurance intermediaries, underwriting managers and similar parties, some of which may be owned in whole or in part by Brown & Brown, Inc., may also receive compensation for their role in providing insurance products or services to you pursuant to their separate contracts with insurance or reinsurance carriers. That compensation is derived from your premium payments. Additionally, it is possible that we, or our corporate parents or affiliates, may receive contingent payments or allowances from insurers based on factors which are not client-specific, such as the performance and/or size of an overall book of business produced with an insurer. We generally do not know if such a contingent payment will be made by a particular insurer, or the amount of any such contingent payments, until the underwriting year is closed. That compensation is partially derived from your premium dollars, after being combined (or “pooled”) with the premium dollars of other insureds that have purchased similar types of coverage. We may also receive invitations to programs sponsored and paid for by insurance carriers to inform brokers regarding their products and services, including possible participation in company-sponsored events such as trips, seminars, and advisory council meetings, based upon the total volume of business placed with the carrier you select. We may, on occasion, receive loans or credit from insurance companies. Additionally, in the ordinary course of our business, we may receive and retain interest on premiums you pay from the date we receive them until the date of premiums are remitted to the insurance company or intermediary. In the event that we assist with placement and other details of arranging for the financing of your insurance premium, we may also receive a fee from the premium finance company.

Questions and Information Requests.  Should you have any questions, or require additional information, please contact this office at (516) 247-5900 or, if you prefer, submit your question or request online at